Privacy Policy

Maikyau Energy App Privacy Policy

Effective Date: 5 June 2024

Thank you for choosing Maikyau Energy App! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our mobile application and visit our website.

1. Information We Collect:

1.1 Personal Information:

When you register on our app, we collect your name, contact information, address, and payment details for transactions.

To enhance your experience, we may collect additional information such as preferences and feedback.

1.2 Location Information:

We collect your location data to connect you with nearby vendors and facilitate the delivery of LPG and related products.

1.3 Mobile Wallet Data:

If you use our mobile wallet, we collect and process information related to transactions, including adding funds and sending money.

2. How We Use Your Information:

2.1 Service Provision:

To connect you with vendors, process orders, and provide related services.

For mobile wallet functionalities, including fund management and transactions.

2.2 Communication:

To respond to inquiries, provide customer support, and send important updates, notifications, and promotional materials.

2.3 Security and Fraud Prevention:

Ensuring the security of your account, transactions, and our services is of paramount importance to Maikyau Energy App. We employ a multi-faceted approach to safeguard your information and detect/prevent fraudulent activities.

Security Measures: We implement industry-standard security measures to protect your account and the data associated with it. This includes encryption protocols to secure data transmission, secure socket layer (SSL) technology for secure communication, and robust access controls to restrict unauthorized access.

Transaction Security: Our commitment extends to the security of your transactions. Whether you are purchasing LPG, adding funds to your mobile wallet, or sending money, our platform employs secure channels to ensure the confidentiality and integrity of your financial data. We adhere to best practices in financial transaction security to provide you with a safe and secure environment for your transactions.

Fraud Prevention: We utilize advanced technologies and monitoring systems to detect and prevent fraudulent activities on our platform. Our system continuously analyzes user behavior, transaction patterns, and other relevant data points to identify anomalies that may indicate potential fraudulent activities. In the event of suspicious behavior, our security team is alerted to take prompt action.

Third-Party Collaboration with Jaiz Bank: To enhance the security of our mobile wallet services, we have partnered with Jaiz Bank and leverage their Wallet API. Jaiz Bank operates under a Mobile Money Operators (MMOs) license, providing an added layer of security and regulatory compliance. This collaboration ensures that your money is handled in accordance with the highest industry standards.

Mobile Money Operators (MMOs) License: Jaiz Bank, as a licensed Mobile Money Operator, adheres to regulatory guidelines, providing a secure and regulated framework for financial transactions. This not only ensures the security of your funds but also adds an additional layer of assurance through regulatory oversight.

Secured and Insured Transactions: The use of Jaiz Bank’s Wallet API means that your money is not only secured but also insured. This provides an extra level of protection, assuring you that your funds are covered in the unlikely event of any unforeseen circumstances.

At Maikyau Energy App, we are dedicated to creating a secure and trustworthy platform for your transactions. Our collaboration with Jaiz Bank and the utilization of their Wallet API demonstrate our commitment to providing you with a safe and reliable environment for all your financial activities.

3. Information Sharing:

3.1 Vendors:

Your information may be shared with vendors to fulfill orders and improve services.

3.2 Third Parties:

We may share information with third-party service providers for payment processing, analytics, and other essential functions.

3.3 Legal Compliance:

We may disclose information to comply with legal obligations or protect our rights.

4. Your Choices:

4.1 Opt-Out:

You can opt-out of receiving promotional communications.

You may disable location services, but this may affect certain features.

4.2 Access and Update:

You can access and update your personal information through your account settings.

4.3 Mobile Wallet:

You have control over your mobile wallet transactions, including adding funds and sending money.

5. Security:

We employ industry-standard security measures to protect your information.

6. Third-Party Links:

Our app and website may contain links to third-party sites. We are not responsible for their privacy practices.

7. Children’s Privacy:

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

8. Changes to Privacy Policy:

At Maikyau Energy App, transparency and communication with our users are key elements of our commitment to privacy. We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or as we introduce new features to enhance your experience. Importantly, by using our services, you agree that this Privacy Policy may be updated without requiring explicit consent from individual users.

We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information. Continued use of Maikyau Energy App after any changes to the Privacy Policy implies your acceptance of the updated terms.

If you have any questions or concerns about these changes, please don’t hesitate to reach out to us at [email protected]. Your privacy matters to us, and we are here to address any inquiries you may have regarding our privacy practices.

9. Contact Us:

  • If you have questions or concerns about our Privacy Policy, contact us at [email protected].

By using Maikyau Energy App, you agree to the terms outlined in this Privacy Policy. Thank you for entrusting us with your information.

Maikyau Energy App Plot 1003 Morija Close, off Adetokunbo Ademola Crescent, Wuse II Abuja, Nigeria Tel. +234 802 812 0027 Email: [email protected]